Welcome to Warmdene Surgery
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Please click here for a statement from the surgery regarding the recent health and safety concerns.
We would like to sincerely thank all patients, carers, colleagues and friends for their patience, understanding and kind words, while we have been dealing with some health and safety concerns at the medical centre.
Please be absolutely assured that the facilities have been extensively and rigorously cleaned throughout, in accordance with Public Health advice. The interior of the building was also recently redecorated providing you with enhanced assurances.
Both Warmdene and Carden surgeries would like to take this opportunity to thank all staff for their help and support to bring about a swift re-opening of the practices under difficult circumstances.
Please note that some services may initially be affected by resource constraints as we endeavour to return all clinical and administrative services to normality over the coming 1 or 2 weeks. We hope you will understand this.
The Partners & Management at County Oak Medical Centre
WUHAN NOVEL CORONAVIRUS IMPORTANT INFORMATION
The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers. Call 111 now if you've been:
• to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
• to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
• to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
• in close contact with someone with confirmed coronavirus Further information is available on nhs.uk. The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people. Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel. Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available. Avoid touching your eyes, nose and mouth with unwashed hands. Avoid close contact with people who are unwell.
For more information please click here.
FAX MACHINE SWITCH OFF - Please note that from the 8th October 2019 we will NO longer be sending or receiving faxes. Please email the surgery on BHCCG.firstname.lastname@example.org
Hearing Aid Batteries - from January 2020 these are available from Carden Reception desk located within County Oak Medical Centre.
FLU VACCINATIONS - don't forget, not too late to have ... ask at your next appointment with nurse or doctor.
If you are aged over 65 or fall into one of the 'at-risk' groups, contact the surgery today on 01273 508811 to book your vaccination.
Unsure if you fall into one of the 'at risk' groups, click here for further information.
HelpMyNHS: help the NHS provide the best possible care
The NHS is doing everything it can with the resources it has to deal with the extra pressures. #HelpMyNHS is calling on everyone to play their part by adopting small behavioural changes to ease pressures on local health and care services, saving them for those in the most need. It asks people to:
- #HelpMyA&E by highlighting alternative services to A&E and when to use them.
- #HelpMyGP by using GP appointments properly; taking steps to help prevent getting ill; self-managing minor illnesses; and, using alternative services (e.g. pharmacists).
Nationally, 1 in 4 people are reported to go to A&E when they could have been treated elsewhere and, additionally, 1 in 4 people who visit their GP with a minor illness could have been treated at home with the help of a community pharmacist.
Go to the dedicated website [www.sussexhelpmy.nhs.uk] for alternatives to A&E visits or GP appointments. Alternatively, watch this short animation here.
Are you aged 12 - 25?
The Where to Go For website is a central signposting website for young people in Brighton and Hove to find information on mental health, health in general as well as finance, education and housing.you can search for the different services that Brighton & Hove has to offer.
When the surgery is closed please consider the following alternatives to A&E:
NHS111 [call free on '111']
Brighton Station Walk In Centre [Aspect House, 84-87 Queens Road] 0333 321 0946
- Self-care (visit NHS Choices) OR watch Dom Joly's video 'Not QUITE an emergency'
Common Childhood Illnesses
Click here for an interactive guide for parents and carers of children birth to 5 years.
Travel advice / vaccinations:
You must book at least 6 weeks before you travel - if not, you will be signposted to a local private travel clinic.
Text Message Reminders
You can now register to receive information by text message on your phone regarding appointments and health care. This facility will also send appointment reminders and allow you to cancel an appointment by text message.
If you wish to register for this messaging service please complete this consent form.
Care Quality Commission (CQC)
Click here to read our latest inspection report from November 2016.
Your Data Matters To The NHS
The NHS wants to make sure you and your family have the best care now and in the future. Your health and adult social care information supports your individual care. It also helps us to research, plan and improve health and care services in England.
There are very strict rules on how this data can and cannot be used, and you have clear data rights. We are committed to keeping patient information safe and will always be clear on how it is used.
You can choose whether or not your confidential patient information is used for research and planning.
Please follow the links below for more information:
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
ALREADY HAVE ACCESS: click here to view your medical records online.
(Site updated 20/02/2020)