New! Drop-in sessions for NHS App and Online Access Support

Did you know that Warmdene Surgery offers 1:1 support for using the NHS App and accessing your online record?

Emma, our Digital Ambassador can meet with you to get you set up and show you everything that the NHS App can do. Call 07808 646075 or simply turn up to one of our weekly drop-in sessions at the practice on Tuesday mornings.

Click here for all the information on this service.

Published on 22nd Feb 2024

February 2024 - Website Redevelopment

Welcome to our new website, which was first published in February 2024. We have modelled the website on the design of other NHS websites to be easy to navigate and find what you need. We hope that it provides you an intuitive and easy to read, multi-language format that is mobile compatible with a wealth of information about our practice and also your ongoing healthcare. The website was reviewed by IT professionals, PPG members and staff, to ensure that it conforms to the latest NHS website standards. We hope that our site becomes your regular place to find out information about health services and our healthcare provision. Please encourage other patients to have a look! Thank you.

Published on 13th Feb 2024

Choir on Premises

Some of you may have been disappointed that we were unable to have a local choir perform at the entrance to the surgery in December, due to inclement weather. We intend to set a new date soon either in late spring or early summer. We hope you can find the time to come and hear them. There will be a collection for a charitable organisation. Please keep checking this news item for further details.   

Published on 13th Feb 2024

New Telephone System

Warmdene are delighted to announce that we are in the process of installing a new telephony system that will offer some efficiency improvements to our reception call handling capabilities and to clinical service communication. The new system is fully compliant with the latest NHS standards, offering enhanced call queuing and call ring back functionality, as well as direct integration with our clinical system. All calls with continue to be recorded and recordings may be held in the clinical record where appropriate to do so and with patient consent. We are aiming to complete the installation as soon as possible. Keep checking this news item for updates on this change. 

Published on 13th Feb 2024