COVID-19 (incl Vaccines)

COVID-19

We hope that you are remaining fit and well, but if not, please be assured we are doing our best to continue to deliver appropriate and safe essential services to our patients.

Patients attending the surgery with respiratory symptoms (e.g. breathing problems, coughs etc.) should please continue to wear a face mask (or covering) if tolerated.

If you have a cough, fever or loss of taste and smell, please use the NHS 111 online service - do not call or come in to the surgery.

NHS 111 has an online service available by clicking here.  This can tell you if you need medical help and advice you what to do.

Use this service if:

  • you think you might have coronavirus
  • you have been in close contact with someone with coronavirus.

What to look out for:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • loss of/change in smell or taste

DO NOT GO TO A GP SURGERY, PHARMACY, OR HOSPITAL.  Visit NHS 111 online if you need to speak to someone.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact.  A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Everyone is being reminded to follow Public Health England advice to :

  • Always carry tissues with you and use them to catch your cough or sneeze.  Then bin the tissue, and wash your hands, or use a sanitizer gel.
  • Wash your hands often with soap and water, especially after using public transport.  Use a sanitizer gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

NHS Diabetes Advice helpline

NHS England and NHS Improvement have launched a new helpline in response to disruption to normal diabetes services due to the COVID-19 pandemic and response.

The service is for adults living with diabetes who use insulin to manage their condition and require immediate clinical advice.

Whether you or a member of your household have caught the virus, or routine care has been disrupted, the helpline is available for immediate clinical advice to help you understand how to effectively manage their diabetes.

You can access NHS Diabetes Advice via Diabetes UK’s support line on 0345 123 2399 Monday-Friday from 9am-6pm.


Useful Links for Reliable Information regarding Coronavirus


The Covid 19 Vaccine Data Resolution Service (VDRS)

The Vaccine Data Resolution Service (VDRS) aims to resolve missing or incorrect Covid 19 vaccination records for people vaccinated in England or abroad, who have a current NHS number and are registered with a GP practice in England. If a patient believes they have missing or incorrect COVID-19 vaccination data, please ring 119 (option 1 then option 4) and ask the call agent to make a referral to the VDRS team. They will respond by contacting you back within five working days. Please note: 119 and VDRS call agents will not provide clinical advice.


COVID 19 Vaccination Certificates for Travel Purposes

Thank you for contacting the surgery enquiring about COVID vaccination certification for travel purposes.

Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information. We are unable to issue any documentation or certification that will support travel requests.

As per the information in the link above, proof of your vaccination status will be available on the NHSapp, which is also valuable for accessing your health records and ordering repeat prescriptions.

The NHSapp can be downloaded from  https://apps.apple.com/gb/app/nhs-app/id1388411277 for iPhone or https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline for android.

For more information or support with the NHS App please click here.

Alternatively you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you.

You can also click here.  NHS App registration is still required.

If you require confirmation of the Covid-19 vaccinations that you have had for work or other non-travel purposes, we can provide a free printout from your medical record for collection at our reception desk. Alternatively surgery letters will be provided for a fee of £20. Once again, it is important that sufficient time is allowed for your vaccination status to be shown on your full medical record, and for additional administration time.  



 
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