Welcome back to Warmdene Surgery
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
We are ready and waiting to see our patients ...
We recognise our patients may be very apprehensive about coming into surgery and will be worried about Coronavirus or other infectious diseases. Patient outcomes benefit from seeing a GP so we are reintroducing face-to-face appointments at Warmdene surgery and we wish to reassure you that you are safe to come into our surgery.
Staff, patients and visitors are still expected to continue to follow social distancing rules when visiting any care setting as well as using face coverings, mask and other personal protection equipment.
We have introduced an enhanced cleaning programme and infection control regime. Our clinical, reception and administrative areas conform to the government COVID SECURE guidance, and staff will always aim to respect social distancing requirements. We have a separate facility and isolation area if a patient needs to be seen by a clinician but has possible COVID-19 symptoms. You will see many clinicians and other staff wearing PPE where social distancing may not always be possible.
Building on the above, all patients with surgery appointments are advised:
- Not to enter the surgery if you have a fever, cough, loss of smell or loss of taste. Instead return home and contact 111.
- Please wear a face covering when in the surgery.
- Please go to the toilet before leaving home.
- Wash hands thoroughly.
- Unless exceptional circumstances please attend the surgery alone.
- Please make sure you bring a mobile phone with you as you may be asked to wait in the car or in the car park prior to your appointment.
- Please do not attend the practice in person if you are awaiting a COVID-19 test result.
Warmdene have introduced a NEW service for minor conditions to help you be seen the same-day via your local Community Pharmacist.
We have introduced a same-day, GP community pharmacist consultation service to help you receive quality care and support for minor health conditions, more quickly by accessing care from your community pharmacist.
This is for minor illnesses such as:
- Athlete's foot
- Allergic reactions
- Bites or stings
- Coughs and colds
- Eye infections
- Mouth ulcers and blisters
- Sore throat
When you contact us regarding a minor condition, where appropriate, and after discussing your condition, our receptionist will offer you the option of having a same-day appointment with your community pharmacist. Note: same-day appointment offered if before 16:00.
Community pharmacists are highly qualified and experienced in providing clinical advice and care (including recommending over the counter treatments) for minor illnesses and conditions. They will offer you a same-day consultation via the phone, or in person, which can be arranged quickly and at a time to suit you.
For further information: click here
Please note any digital image submitted as part of an online consultation, will be stored within your clinical notes.
Electronic Repeat Dispensing
Your safety, and your ongoing care and treatment is our priority. As part of the Primary Care response to coronavirus, NHS England has recommended that we put all suitable patients on to electronic Repeat Dispensing (eRD).
This means we can send your regular or repeat prescriptions electronically to a pharmacy of your choice. You can then collect your medication from your pharmacy, or ask them to deliver it to your home.
For more information please click here.
You don’t need to do anything. Your GP will set up eRD for you.
The General Practice Data for Planning & Research will change the way that your information is used. Please click here for full details and how to opt out. For more information click here. Please note the original deadline to opt out by the 1st Sept 2021 has been removed and at present there is no opt out date.
Hearing Aid Batteries
These are now available from Carden Reception desk located within County Oak.
ALREADY HAVE ACCESS: click here to view your medical records online.
Are you aged 12 - 25?
The Where to Go For website is a central signposting website for young people in Brighton and Hove to find information on mental health, health in general as well as finance, education and housing.you can search for the different services that Brighton & Hove has to offer.
Common Childhood Illnesses
Click here for an interactive guide for parents and carers of children birth to 5 years.
Care Quality Commission (CQC)
Click here to read our latest inspection report from November 2016.
Your Data Matters To The NHS
The NHS wants to make sure you and your family have the best care now and in the future. Your health and adult social care information supports your individual care. It also helps us to research, plan and improve health and care services in England.
There are very strict rules on how this data can and cannot be used, and you have clear data rights. We are committed to keeping patient information safe and will always be clear on how it is used.
You can choose whether or not your confidential patient information is used for research and planning.
Please follow the links below for more information:
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
(Site updated 27/06/2022)